Shipping & Returns
All orders are finished and packed as per each customers requirements and are subject to a short lead time. We aim to despatch all orders within 3-5 days of confirmation. (Should circumstances dictate a delay to processing your individual order, we will contact you to discuss your options)
Your order will be carefully packed in one of our custom cardboard cartons and shipped by our chosen courier, usually on an overnight service (some postcodes exclusions will result in an extended delivery time, we will advise this at point of order.) When your order is complete and ready for dispatch, you will receive tracking information via email and/or SMS.
RETURN & EXCHANGE POLICY
Great British Cornhole customers having fun is our top priority, therefore we want you to be completely satisfied with your purchase. If something hasn’t gone as planned, we have set guidelines to ensure an easy return and exchange process. Please inspect your order immediately upon arrival. Do not dispose of the box or any packaging materials until you have inspected your order and are satisfied with the product you have received.
If you are not satisfied with your purchase for any reason, you can return or exchange the product within 14 days of receipt as long as the product is returned in new and unused condition (Excludes custom/bespoke products).
All products properly returned under this policy are eligible for a refund. We will credit you for the total purchase price minus shipping charges, upon receipt of the product, less any applicable restocking fees. All returns will be inspected prior to issuing credit. Please contact customer service and send an email for further instructions on your return.
In the unlikely event that your order is incorrect, damaged or defective, please contact us and we will send you the correct product, replacement product, or replacement parts at no cost to you. You can reach our customer services by mail (firstname.lastname@example.org) on Mon-Fri 9:00 am to 5:00 pm.